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We believe in earning your trust before you pay. That's why TrioChat starts with a 7-day free trial, with no credit card required.
7-Day Free Trial
TrioChat Business
Everything you need to scale your WhatsApp business communication
₹299/month
Save ₹100 per month25% OFF
What's included
- Unified Team InboxCollaborate seamlessly with your team in one shared inbox for better communication and workflow management.
- Unlimited Contact ManagementUpload and manage unlimited customer contacts effortlessly with advanced organization and search capabilities.
- AI-Powered ChatbotEngage your customers 24/7 with intelligent automation that handles inquiries and provides instant responses.
- Smart Audience SegmentationPrecisely target your audience with advanced filters and segmentation tools for better marketing campaigns.
- Bulk MessagingSend messages to thousands of contacts instantly with powerful bulk messaging capabilities and scheduling.
- eCommerce IntegrationsConnect seamlessly with Shopify and WooCommerce to sync products, orders, and customer data automatically.
- 24/7 Priority SupportGet expert assistance whenever you need it with dedicated support team available around the clock.
- Multi-User Access (up to 5 users)Add up to 5 team members with customizable roles and permissions to manage access and responsibilities.
- Meta Pre-Verified TemplatesUse pre-verified meta message templates with rich filter and category options for professional communication.
- Unlimited Tag CreationOrganize contacts and conversations with flexible tagging system for better categorization and management.
- Custom FieldsPersonalize and structure your data with unlimited custom fields to capture specific business information.
Message Charges
WhatsApp messages may have extra charges depending on the type: Marketing, Utility, or Authentication.
View pricing detailsSimple and Transparent Pricing
All Features Included
No hidden charges. All features are available from the start.
Flexible Plans
Try it free for 7 days. No contracts or cancellation fees.
24/7 Support
Our team is available anytime to help you get the most out of WhatsApp.
Frequently asked questions
Everything you need to know about the product and billing.
Yes, you can use an existing WhatsApp number. However, before onboarding, you must first delete the WhatsApp account linked to that number. Launch the WhatsApp app on your phone. Navigate to "Settings" within the app. Tap on "Account". Select "Delete my account". Enter your full phone number in the required field. Tap "Delete my account" to confirm the process.
Note: WhatsApp chat backups cannot be imported into your TrioChat account.
Note: WhatsApp chat backups cannot be imported into your TrioChat account.
There is no setup fee associated with using the WhatsApp API.
While regular WhatsApp usage is free for individuals, WhatsApp Business API has a conversation-based pricing model designed for businesses. Meta charges businesses based on the type and number of conversations they initiate or receive.
Here's how pricing works:
Free Tier: The first 1,000 user-initiated conversations per month are free. This is provided by Meta directly and resets monthly.
Read our complete WhatsApp pricing guide or contact us via WhatsApp for a detailed quote for your region and use-case.
Here's how pricing works:
- User-Initiated Conversations (UIC): When a customer messages you first. You have a 24-hour window to respond.
- Business-Initiated Conversations (BIC): When you message a customer outside the 24-hour window using a pre-approved template.
- Pricing Tiers: The cost varies depending on the customer's phone number country code (i.e., their region) and the category of message you're sending.
- Conversation Categories: Marketing, Utility, Authentication, and Service – each has different pricing.
Free Tier: The first 1,000 user-initiated conversations per month are free. This is provided by Meta directly and resets monthly.
Read our complete WhatsApp pricing guide or contact us via WhatsApp for a detailed quote for your region and use-case.
No, TrioChat is a pay-as-you-go service, and we do not have any cancellation fees. You can cancel your plan at any time. However, we do not provide any refunds on payments made for your existing subscription or credits.
We accept payments from all credit cards enabled for international online transactions. You can also pay through bank transfers if you choose an annual plan. Please reach out to support@triochat.io for more information.
The cost depends on several factors including:
For example, sending a marketing message to a customer in India may cost significantly less than sending the same message to a customer in the U.S.
See Meta’s pricing table here or talk to our team for custom pricing based on your business needs.
- The type of message: Marketing messages are usually costlier than Utility or Service messages.
- Country of your customers: Pricing varies based on the recipient's country code.
- Volume: High-volume senders may be eligible for discounts or tiered pricing.
For example, sending a marketing message to a customer in India may cost significantly less than sending the same message to a customer in the U.S.
See Meta’s pricing table here or talk to our team for custom pricing based on your business needs.
The onboarding process typically takes 1–3 business days, depending on how quickly you complete the required steps. This includes:
Our team will guide you through each step to ensure a smooth setup.
- Verifying your Facebook Business Manager account
- Choosing or creating a WhatsApp Business profile
- Selecting a number for WhatsApp API usage
Our team will guide you through each step to ensure a smooth setup.
No, a verified Facebook Business account is required to access the WhatsApp Business API. This is part of Meta's requirement to ensure that your business is legitimate and trustworthy. If you don’t have one, we can help you set it up.
No, unlike the regular WhatsApp app, the WhatsApp Business API works independently of your phone. Once your number is connected through TrioChat, all messaging is handled via servers and does not require the app to be active or your phone to stay connected.
If a user blocks your number, you won't be able to send them messages through the WhatsApp API. Frequent blocking may impact your Quality Rating, and Meta may restrict your messaging limits if too many users report or block your number.
The WhatsApp Business App is designed for small businesses and runs on mobile devices, while the WhatsApp Business API is designed for scaling communications allowing automation, CRM integration, bulk messaging, and team inboxes. It has no graphical interface and requires technical setup or a service provider like TrioChat.
Before sending a business-initiated message, you must submit your message as a template for approval via Meta. TrioChat allows you to create, preview, and submit templates.
Most templates are reviewed within 1–2 minutes, though some may take longer if flagged for manual review.
Most templates are reviewed within 1–2 minutes, though some may take longer if flagged for manual review.
No, there are no hidden charges. With TrioChat, you only pay:
All charges are transparent and communicated clearly on your billing dashboard.
- WhatsApp’s conversation-based fees (as charged by Meta)
- Platform usage or subscription fees (depending on your chosen plan)
All charges are transparent and communicated clearly on your billing dashboard.
Yes, business-initiated messages (using templates) typically cost more than user-initiated (session) messages.
Template messages are charged according to the type of template used (Marketing, Utility, Authentication, or Service) and the recipient’s region. In contrast, user-initiated conversations are cheaper and may even be free if within Meta’s 1,000 free conversations/month quota.
Template messages are charged according to the type of template used (Marketing, Utility, Authentication, or Service) and the recipient’s region. In contrast, user-initiated conversations are cheaper and may even be free if within Meta’s 1,000 free conversations/month quota.
Yes, TrioChat allows you to:
This helps you avoid surprise costs and keep control over your marketing budget.
- Track your live message usage and spending in your billing dashboard
- Set daily or monthly limits on your campaign usage
- Enable alerts when nearing your quota
This helps you avoid surprise costs and keep control over your marketing budget.