Plans for teams of all sizes

7-day free trial, with no credit card required.

Starter

Best for small teams who want to centralize customer chats and run basic campaigns without operational complexity.

2 Users Included

Additional users @ ₹399/user/month.

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What's included

  • Includes access for up to 2 users
  • Supports up to 5 chatbots
  • Shared team inbox for seamless communication
  • Unlimited messaging with no restrictions
  • Easy Shopify integration for connected selling
  • Segmentation not available in this plan
  • Add custom fields to manage contact details
  • Access project APIs with SDK support
  • Use carousel templates for engaging messages
  • Manage up to 20 tags per workspace
  • Create and manage up to 5 audience groups
  • Integrate Dialogflow chatbot for automation
  • Enable agent transfer and manager monitoring
  • AI-powered template generation available
Most Popular

Growth

Ideal for fast-growing teams needing automation, scheduling, and deeper data workflows to scale engagement and conversions.

8 Users Included

Additional users @ ₹399/user/month.

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What's included

  • Includes access for up to 8 users
  • All Starter features included plus additional upgrades
  • Instagram integration coming soon
  • Run campaigns easily using CSV or Google Sheets scheduler
  • Automatically retries failed messages for improved delivery rates
  • Campaign click tracking with advanced analytics (coming soon)
  • Smart audience segregation for up to 12 groups
  • Supports up to 10 chatbots

Enterprise

For organizations with complex workflows, multi-team structures, dedicated data/security needs, and custom automation pipelines.

Custom Users

Custom user access tailored for your team.

Contact Sales

What's included

  • Custom (contact sales for pricing)
  • Includes all Growth features plus advanced capabilities
  • Unlimited users
  • Unlimited tags and segmentation options
  • Smart audience segregation with no limits
  • Dedicated Relationship Manager for personalized support
  • Supports up to 5 chatbots
  • Higher messaging speed for faster communication
  • Priority customer support available anytime
  • Create unlimited custom fields for detailed data management

Message Charges

WhatsApp messages may have extra charges depending on the type: Marketing, Utility, or Authentication.

View pricing details

Simple and Transparent Pricing

All Features Included

No hidden charges. All features are available from the start.

Flexible Plans

Try it free for 7 days. No contracts or cancellation fees.

24/7 Support

Our team is available anytime to help you get the most out of WhatsApp.

Need Help?

Contact our support team anytime.

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Ready to Put This Into Practice?

See how Triochat makes it easy to implement what you've learned. Book a demo to explore our platform with your specific use case.

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Compare Plans

Choose the perfect plan to scale your business

Starter

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For small teams starting with WhatsApp.

Features :

  • Unlimited Messaging
  • Segmentation
  • Chatbots
  • Custom Fields
  • Tags
  • Shopify
  • Users
  • Shared Inbox
  • Agent Transfer
  • Analytics
  • Support
🔥 Most Popular

Growth

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For growing businesses that want to scale.

Features :

  • Unlimited Messaging
  • Campaign Scheduling (CSV / Sheets)
  • Auto Delivery Retry
  • Segmentation
  • Chatbots
  • Custom Fields
  • Tags
  • Shopify
  • SDK & API Access
  • Users
  • Shared Inbox
  • Agent Transfer
  • Analytics
  • Campaign Tracking + Conversions
  • Support
  • Account Manager

Enterprise

Custom PricingContact sales for details

Advanced solutions for marketing & sales teams.

Features :

  • Unlimited Messaging
  • Campaign Scheduling (CSV / Sheets)
  • Auto Delivery Retry
  • Segmentation
  • Chatbots
  • Custom Fields
  • Tags
  • Shopify
  • SDK & API Access
  • Users
  • Shared Inbox
  • Agent Transfer
  • Analytics
  • Campaign Tracking + Conversions
  • Support
  • Account Manager
  • Higher Message Throughput

Frequently asked questions

Everything you need to know about the product and billing.

Can I use my existing WhatsApp number?

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Yes, you can use an existing WhatsApp number. However, before onboarding, you must first delete the WhatsApp account linked to that number. Launch the WhatsApp app on your phone. Navigate to "Settings" → "Account" → "Delete my account". Enter your phone number and confirm.

Note: WhatsApp chat backups cannot be imported into your TrioChat account.

What does WhatsApp message-based pricing mean if WhatsApp is free?

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While WhatsApp is free for individuals, the WhatsApp Business API uses a conversation-based pricing model. Meta charges based on:

  • User-Initiated Conversations (UIC): Customer messages first.
  • Business-Initiated Conversations (BIC): You send a template message outside the 24-hour window.
  • Categories: Marketing, Utility, Authentication, Service.
  • Region: Pricing varies by customer country code.

Free Tier: The first 1,000 user-initiated conversations per month are free.

Do you have any cancellation fees?

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No, TrioChat is a pay-as-you-go service with no cancellation fees. You can cancel anytime, but payments already made are non-refundable.

How much will it cost to send messages through the WhatsApp Business API?

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Costs depend on:

  • Message type: Marketing usually costs more than Utility.
  • Recipient country: Pricing varies by region.
  • Volume: High-volume senders may get discounts.

For example, India is typically cheaper than the U.S.

See Meta’s pricing or talk to our team for exact rates.

How long does it take to get started with the WhatsApp API?

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Onboarding usually takes 1–3 business days and includes:

  • Verifying your Facebook Business Manager
  • Creating or selecting a WhatsApp Business Profile
  • Configuring your number for API usage

Our team guides you through every step.

Can I control or limit my spending on WhatsApp API usage?

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Yes! TrioChat lets you:

  • Track real-time message usage & billing
  • Set daily or monthly spending limits
  • Enable alerts when you are near your quota

This helps you prevent overspending and keep budgets predictable.

Still have questions?

Our friendly team is ready to help.

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