Team Inbox Graphic
Team Inbox

Double your business chats effortlesslywith Triochat Team Inbox

Streamline all WhatsApp conversations in one unified workspace with Triochat Team Inbox.

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Powerful Team Inbox Features

Streamline collaboration, automate responses, and deliver faster customer support — all from one unified WhatsApp workspace.

Unified Inbox

View and manage all WhatsApp chats in one place for seamless communication.

Assign & Collaborate

Assign chats, add notes, and work together effortlessly with your team.

Quick Replies

Save time with templates and canned responses that keep your messaging consistent.

Analytics & Reports

Gain insights into team performance and response metrics to improve efficiency.

Integrations

Easily connect CRM, automation, and helpdesk tools to simplify workflows.

Why Businesses Choose Triochat’s Team Inbox

Triochat’s Team Inbox transforms WhatsApp into a powerful collaboration hub. Unlike traditional inboxes, it lets multiple agents handle messages, automate workflows, and analyze performance — all from a single dashboard.

  • Manage all WhatsApp conversations in one shared inbox.
  • Assign chats instantly to team members for faster responses.
  • Track response time, message history, and customer satisfaction.
  • Collaborate with internal notes and shared context.
  • Integrate CRM and automation tools to scale effortlessly.

Get Started with Triochat

Experience all premium features with unlimited agents and team collaboration.

₹599/MONTHLY
  • Shared inbox for unified conversations
  • Up to 20 custom fields per workspace
  • Up to 20 workspace tags
  • Agent-to-agent transfer + supervisor visibility

No credit card required

Ready to Put This Into Practice?

See how Triochat makes it easy to implement what you've learned. Book a demo to explore our platform with your specific use case.

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Frequently Asked Questions

Have questions about our product? Find answers below.

What is Triochat’s Team Inbox?

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Triochat’s Team Inbox is a shared WhatsApp workspace where your entire team can manage and reply to customer conversations from a single number — improving response time and collaboration.

How is Triochat’s Team Inbox different from others?

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Unlike basic WhatsApp tools, Triochat provides multi-agent access, AI-assisted replies, automation, and in-depth analytics — all under one secure platform.

Can multiple agents reply to customers at once?

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Yes, multiple team members can respond simultaneously without message overlap or confusion, thanks to Triochat’s smart chat assignment system.

Do I need WhatsApp Business API access?

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Yes. Triochat’s Team Inbox integrates seamlessly with WhatsApp Business API to ensure secure, verified, and high-volume communication.

Does Triochat support automation and chatbots?

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Absolutely. Triochat lets you automate common responses, trigger workflows, and deploy AI chatbots to manage FAQs or leads automatically.