Analytics
Overview
The Analytics section in Triochat gives you a complete visual understanding of how your business communicates and engages with customers on WhatsApp.
Whether you want to track message performance, understand lead growth, measure campaign success, or analyze customer conversations, Analytics brings everything together in one place.
Analytics helps teams make smarter decisions, identify trends, and improve communication strategies using clear charts and meaningful insights.
Analytics Dashboards
You can access Analytics from the left navigation bar. Once opened, you can switch between four dedicated dashboards:
- Messages Analytics
- Contacts Analytics
- Conversation Analytics
- Campaigns Analytics
Each dashboard is designed to help both new and experienced users quickly understand what the data represents and how to use it to improve customer communication and operational efficiency.
Ready to Put This Into Practice?
See how Triochat makes it easy to implement what you've learned. Book a demo to explore our platform with your specific use case.