Campaign Feature

One of the standout features that Triochat brings to the table is its Campaign functionality.

If you've ever wondered how to effortlessly send messages, updates, or promotions to a large group of recipients, you're in the right place. With Triochat, the process of sending bulk messages is user-friendly, allowing you to reach your audience with ease and efficiency.

📨 How to Send Bulk Messages

Step 1: Access Campaigns

📍 Click on Campaigns from the left navigation bar.

At this window, you will find all the campaigns you've created previously. The dashboard includes comprehensive details such as:

• ✅ Campaign status
• 👥 Target audience
• ⏰ Schedule time
• ⚙️ Available actions

💡 Pro Tip: Click on any existing campaign to view detailed insights including performance overview, campaign statistics, campaign details, and reply history.

Step 2: Create New Campaign

🎯 Click the "Create Campaign" button at the top right corner.

Step 3: Campaign Details

📝 Fill in the essential campaign information:

• Campaign Name - Choose a descriptive, memorable name
• Description - Provide clear context about the campaign purpose
• Goals - Define what you want to achieve

Why This Matters:

• 📊 A well-chosen name helps you organize and track campaigns easily, especially when managing multiple ones
• 📝 A concise description provides context and ensures everyone on your team understands the purpose and audience
• 🎯 Setting clear goals helps you measure success and refine your strategy

Step 4: Select Templates

🎨 Click "Next" to proceed to template selection.

Choose your preferred option:

• 📋 Use Existing Template - Select from your saved templates
• ✨ Create New Template - Design a fresh template for this campaign

[Link to creating templates guide]

Step 5: Choose Your Audience

👥 Click "Next" to select your target audience.

Triochat offers two easy ways to define your broadcast audience:

🎯 Choice 1: Use Segments

• Select an existing segment you've created before
• OR create a new segment by clicking "Create Segment"

📄 Choice 2: Upload Lead File

• Click "Upload Leads" if you have a specific contact list
• Simply drag and drop your contact file

Step 6: Schedule Your Campaign

⏰ Choose your preferred delivery timing:

Step 7: Final Review & Launch

🔍 Click "Next" to preview all your campaign information.

Final Check:

• ✅ Campaign details are correct
• ✅ Template looks good
• ✅ Audience is properly selected
• ✅ Schedule is set as desired

🎉 Click "Launch Campaign" at the bottom right to complete the process and send your bulk messages!

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🎯 Success! Your campaign is now ready to engage your audience effectively with Triochat's powerful bulk messaging capabilities.